Smaller bits from the host of Dcommunications.net

Wednesday, October 7, 2009

Group Communication – Solving role clarity issues as a new member

Many times, we engage in group activities. This can be for a variety of reasons and is usually quite helpful in the flow of information and ideas. Also, usually the members of a group share values and a common goal, so most tension can be easily resolved.

What becomes a bit more complicated is when one requires clarification as to their role within the group. That’s even more so for a new member. These types of situations can either be viewed as an outsider attempting to redirect the processes of an already established group or another way. The more effective approach is to realize that the specific member simply has a need to understand what is happening within the group. Moreover, they want to be clear about how they can best assist with the ongoing projects and structure their inner-group relationships.

In my experience, it is ironic that such a disconnect between the primary causation for the groups existence forms that things become personal. Instead of simply addressing what is a question, especially if directed in a targeted manner, senior members view such items as challenges to their institutionalized processes. As a new group member, I have often pre-empted such responses (i.e. once a member sends an item of clarification via email) by reminding members of the commonalities we share. Also, suggesting means by which the need can get met will sometimes allow everyone to remain solution, versus individual, centric.