Sometimes, we are given too much information about an organization. We may have no ties or connections but need to access a resource. When it results that we are either denied or wrongly admitted the responses can be awkward.
For example, I am trying to host community roundtable discussions on healthcare. Instead of paying funds to get space secured using libraries would allow for low cost (mostly free) conference rooms. Unfortunately, there has been a lack of clarity as to what each branch requires from me to receive the green light.
In one instance I was actually approved for a space on 9-29-2009. This was a few weeks ago and the possibilities were endless. That is, until I received a voicemail from the head librarian stating that the offer had been resinded. No clear explanation other than the contact authorizing our group was unaware of the new structure of oversight. During the middle of her explanation I simply explained "This is a lot of information which is probably more appropriate for an internal communications exercise." I just needed to know what forms were necessary and how to move forward.
Information can be invaluable. When it's overloaded, however, the weight can be very uncomfortable indeed.
